Annie: "Dr. Grumpy's office, this is Annie."
Mr. Valproate: "I want to know why the doctor won't refill my seizure meds!"
Annie: "Let me see... I don't show that we have a request for that. Did you call your pharmacy?"
Mr. Valproate: "Yes! They told me they've sent it to Dr. Intern 3 times, and all she does is say that she doesn't prescribe my seizure meds. So why won't Dr. Grumpy refill it?"
Annie: "Why are they sending it to Dr. Intern? Did you ask them to fax it to Dr. Grumpy?"
Mr. Valproate: "No. Am I supposed to?"
Mr. Valproate: "I want to know why the doctor won't refill my seizure meds!"
Annie: "Let me see... I don't show that we have a request for that. Did you call your pharmacy?"
Mr. Valproate: "Yes! They told me they've sent it to Dr. Intern 3 times, and all she does is say that she doesn't prescribe my seizure meds. So why won't Dr. Grumpy refill it?"
Annie: "Why are they sending it to Dr. Intern? Did you ask them to fax it to Dr. Grumpy?"
Mr. Valproate: "No. Am I supposed to?"
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