Our client a leading Tours and Travel company is urgently seeking to recruit for the position of an Tour Manager
Reports to: Operations Director
Duties and Responsibilities
Duties and Responsibilities
- Coach and guide staff, to ensure optimum performance and world class service at all times :-
- Coordinate Tours Department and ensure that the department is running smoothly
- Making sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory;
- Guide Tour Consultants on development of domestic and international packages
- Bring in new business to the company by preparing packages for prospective clients, visiting/sourcing clients and groups eg. Schools, Church Groups, Corporate groups e.t.c
- Ensure bookings are made through preferred suppliers wherever possible. The Tours Manager must be familiar with all preferred suppliers, and the applicable commission rates
- Designing flexible tour packages to meet the needs of different clients;
- Welcoming groups of holidaymakers at their starting point and announcing details of travel arrangements and stop-over points
- Helping with passport and immigration issues
- Communicating a range of information on itineraries, destinations and culture;
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