Our client is in an ICT Solutions company carrying on the business of Computer Hardware and Software Solutions.
The company is currently recruiting a Sales Administrator.
Essential Duties / Responsibilities:
Essential Duties / Responsibilities:
- Handle a high level of customer (telephone/email) contact on a daily basis
- Responsible for the processing, handling and management of customer orders from order entry through fulfillment (order entry, invoicing, dispatching, tracking, returns, credit and order discrepancies)
- Create commercial invoices for international orders
- Sales reporting and analytics
- Provide customer feedback to the organization as needed
- Work closely with sales team, logistics, customer service and accounting departments
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