Wananchi Group (K) Ltd
Job Title: IT Helpdesk Assistant
Department: I.T. Department
Location: Gateway Park
Employment Status / Type: Full Time
Position Reporting to: I.T. Manager
Manages Others: No
Job Purpose / Summary: Assist in the management of all day to day IT issues that include; LAN related activities, Office automation issues and Business application support for the Wananchi Group Staff.
Key Roles:
- Responsible for IT hardware & software Inventory Management
- Primary contact for all internal IT support queries
- Preparation for daily , weekly and monthly IT helpdesk reports
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