Mary: "Dr. Grumpy's office, this is Mary."
Reverend Bully: "Yes, this is Reverend Bully, and I need to make an appointment."
Mary: "Okay, what's your insurance?"
Reverend Bully: "Major Illness HMO."
Mary: "Okay, we'll need a referral from your internist, but let me schedule you... We can see you on Friday, at 11:00."
Reverend Bully: "I need to be worked in today."
Mary: "Okay... we don't have anything today. Did your internist speak to Dr. Grumpy about this?"
Reverend Bully: "No, but God told me I needed to be worked in today."
Mary: "All right, but..."
Reverend Bully: "This is God referring me! You can't say no!"
Mary: "Okay, then have God either fax us a referral or talk to Dr. Grumpy personally."
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