Annie: "Dr. Grumpy's office, this is Annie."
Mr. Sofa: "Um, I stopped by my pharmacy on Tuesday to request a refill, and I still don't have it."
Annie: "Hang on... It looks like Dr. Grumpy approved the refill on Tuesday afternoon."
Mr. Sofa: "Well, I still don't have it."
Annie: "Did you call them to see if it's ready?"
Mr. Sofa: "No. I don't have their number. Could you look it up for me?"
Annie: "It's right here. It's 867-"
Mr. Sofa: "Actually, can you call them for me and ask if it's ready?"
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