Customer Service Officer - Logistics
Industry: Transport & Logistics
Location: Nairobi
Salary: Ksh 50,000- 60,000 gross
Our client is a comprehensive logistics and transportation solutions provider.
Our client is a comprehensive logistics and transportation solutions provider.
They seek to hire a Customer Service Officer who can take charge of the customer service department.
Duties & Responsibilities
Duties & Responsibilities
- Handle port, customs and shipping/ air freight requirements for clients
- Handle requests for quotations, proposals and bid documents ensuring accuracy and strict timelines
- Liaise with the network/ shipping lines to obtain timely rates and documentation pertaining to the shipment etc
- Proper filing of quotes, communications in appropriate files, timely entry in our internal systems
- Keeping up the deadlines and most importantly ensure seamless communication