Customer Care - Milk Factory
Industry: Dairy / Milk Factory
Location: Nairobi
Salary: KES 25,000 - 30,000 gross
Our client is a start up milk processing factory.
Our client is a start up milk processing factory.
They seek to hire a customer care representative whose main role is to interact with customers and provide information on enquiries, concerns and requests about products and services
Duties & Responsibilities
Duties & Responsibilities
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer enquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service enquiries
- Provide pricing and delivery information to clients
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