Dr. Grumpy: "This is Dr. Grumpy, returning a page."
Mr. Call: "Yeah, I was in ER this morning, and they told me I should call your office for an urgent appointment."
Dr. Grumpy: "Okay, we're closed today for the holiday. If you call back tomorrow you'll be able to talk to Mary, my secretary, and she'll get you in."
Mr. Call: "But they said it's urgent. Can I come in today?"
Dr. Grumpy: "We're closed."
Mr. Call: "So? Can't you meet me at your office? Or a Starbucks or something?"
Dr. Grumpy: "No. If you have a serious emergency, you'll have to go back to ER."
Mr. Call: "It's not a serious emergency. I just want to be seen today."
Dr. Grumpy: "Sir..."
Mr. Call: "I'm reporting you to the state board!" (hangs up)
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