Dr. Grumpy: "Hi, I'm Dr. Grumpy. Have a seat... What can I do for you?"
Mrs. Newpatient: "You wrote me a script for physical therapy, and I lost it. When I finally found it last month the therapy place said it was too old, and that I needed a new one."
Dr. Grumpy: "Hang on, ma'am... "(frantically searching computer) "um, I've never seen you before, let alone ordered therapy for you. We don't have anyone by your name or birthday in the system."
Mrs. Newpatient: "That's not true! I have your script right here!"
And she pulls out a discolored, dog-eared, wrinkled, physical therapy order from freakin' 1994, written, by me, on the order forms from the hospital I did my residency at.
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