الخميس، 12 ديسمبر 2013

Mary's desk, December, 2013

Mary: "Dr. Grumpy's office, this is Mary."

Dr. Manding: "Hi, this is Dr. Dee Manding, and I need Dr. Grumpy to order a STAT brain MRI on me."

Mary: "Hang on... I'm not seeing you in our system. Are you a patient?"

Dr. Manding: "No, I'm a doctor. I just moved here. And I need an urgent MRI. They won't let me order it myself, so I need your doctor to do it."

Mary: "Okay, I can run this by him, but if you're not an established patient we can't order tests on you."

Dr. Manding: "I can't believe this. I'm a doctor!"

Mary: "What do you need the MRI for? I can check with him and..."

Dr. Manding: "How DARE you ask me that! I'm a doctor! If I say I need an urgent MRI, that should be good enough for you!"

Mary: "Let me go ask Dr. Grumpy."

(goes and finds me, I agree with her. I've never heard of this person)

Mary: "Okay, Dr. Manding. I spoke to Dr. Grumpy, and he says that unless you're a patient he can't order tests on you. You're welcome to come in for an appointment, though. We can see you tomorrow morning at 9:30, or..."

Dr. Manding: "I wouldn't come see Dr. Grumpy at all with this level of service. I'm a doctor, and deserve better."

Click

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