الخميس، 2 مايو 2013

Negotiations

Mary: "Dr. Grumpy's office, this is Mary."

Ms. Oxy: "Hi, I need to make an appointment to see Dr. Grumpy."

Mary: "I can help with that. Our next opening is..."

Ms. Oxy: "Wait, before you get to that, I need to know how many Percocets Dr. Grumpy will allow me per month."

Mary: "Did you just ask me..."

Ms. Oxy: "Because my current doc only gives me 150 a month. I'm not going to switch unless you guys make this worth my while. I'm thinking 180 Percocet per month would be enough."

Mary: "Okay, we don't work that way."

Ms. Oxy: "Of course you do. Patients are money to you people, and you need the money. All right, let's say 170 Percocet. I'll settle for that."

Mary: "I think you should stay with your current doctor. It doesn't sound like you're a good match for this practice."

Ms. Oxy: "Okay! 160 Percs a month, and I'll do co-pays in cash, will..."

Mary hung up.

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